Shipping policy

Shipping Policy

We ship across the United Kingdom and Northern Ireland as standard, and we also offer international delivery, including to the United States.

Standard Delivery We use Royal Mail 2nd Class as our standard delivery service. Orders typically arrive within 2–4 working days of dispatch.

Express Delivery For faster delivery, select our Royal Mail 1st Class express option at checkout. Orders typically arrive within 1–3 working days of dispatch.

International Delivery We ship to the United States for a flat rate of £30, and to other countries via DHL Express or FedEx, with rates calculated at checkout. Delivery times vary by destination. International orders may be subject to import duties, taxes or customs fees charged by the destination country, which are the responsibility of the recipient.

Dispatch Notifications Once your order has been dispatched, you'll receive an email confirmation with tracking information where available.

Missing Deliveries If your order hasn't arrived, please allow up to 10 working days from your dispatch notification before getting in touch. This allows time for any postal delays. After 10 working days, please contact us and we'll be happy to help.

Processing Times Orders are processed and dispatched within 1–2 working days of being placed. You'll receive your dispatch notification as soon as your order is on its way.