This Privacy Policy aims to give you information on how we collect and process your personal data.

Apostle Coffee locations, website, mobile app and any other means of collecting personal data are controlled by Apostle Coffee LTD, referred to as “we”, “us” or “our” throughout this Privacy Policy.

We are the primary data controller for the purposes of this website and our registered office is Callow Fold, Middlehope, Craven Arms, Shropshire, SY7 9JT, United Kingdom.

We may amend this Privacy Policy at any time by posting the amended terms herein. All amended terms automatically take effect 30 days after they are posted.

Scope

This Privacy Policy describes our collection, use, disclosure, retention and protection of your personal data. It applies to anywhere we collect your data where this Privacy Policy appears.

By navigating to a Apostle Coffee website or mobile view, by transacting and by registering an account, you are agreeing to the terms of this Privacy Policy.

Apostle Coffee LTD is the data controller of your personal data and is responsible for the collection, use, disclosure, retention and protection of your personal information in accordance with the General Data Protection Regulation. 

Apostle Coffee LTD may transfer your personal information outside of the European Economic Area to our group companies and authorised third parties. Where we use third party service providers based outside of the European Economic Area, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. Where we use third party service providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.

How we collect your data.

We may collect, process and retain personal information from you and any devices you may use;

When you navigate to a Apostle Coffee web view or mobile view

When you make a transaction with us in store, online, or on our mobile app

When you register an account with us

When you provide it to us when you use our services

We may also collect personal information from you if you physically enter one of our stores. The personal information we collect includes the personal information;

That you give us when you make a transaction with us in store, online, or on our mobile app

That you provide when you register an account with us

That you provide when interacting with our customer services team including details we require to contact you and verify your identity Device identifiers such as IP addresses, cookie IDs, IDFAs and other device identifiers

Geo location information, IoT technologies and connection information such as statistics on your page views, traffic to and from the sites, ad data and referral URL

If you give us personal data about someone else, you must do so only with their explicit and prior consent.

We may use cookies, web beacons and similar technologies to collect information about the pages you view, the actions you take on our services and within our e-mail content.

How we use your data.

We may use your information;

When we process orders your make When we provide you with customer service

When we customise, measure and Improve our services

When we provide you with editorial content

In order to detect, prevent, mitigate and investigate fraudulent or illegal activities

In order to provide other services requested by you as described when we collect the information

Where there is a legitimate business interest or a reasonable expectation to do so, we shall use and retain your personal information to contact you via email, social media or postal mail in order to inform you of account activity, delivery fulfilment and marketing activity. 

We retain your personal information as long as it is necessary or relevant . After it is no longer relevant for us to retain your personal information, we dispose of it securely according to our data retention and deletion policies.

When we determine the maximum retention duration of any personal data we hold we do so with regard to our legitimate interests to retain data, our obligation under GDPR to minimise data we hold with what we do hold as personal data being kept proportionate; the nature, and sensitivity of the personal data and the potential risk of harm from unauthorised use or disclosure of your personal data.

Your rights.

The General Data Protection Regulation provides for rights of access, modification and deletion of your personal information.

These include your rights to;

Access and obtain a copy of your data on request

Require the business to change incorrect or incomplete data

Require the business to delete or stop processing your data

Object to the use of your data where the business’ legitimate interests are the grounds for use

You can submit requests for this at hello@apostlecoffee.com or at Apostle Coffee LTD, Callow Fold, Middlehope, Craven Arms, Shropshire, SY7 9JT, United Kingdom.

Unsubscription.

If you do not wish to receive editorial communications from us, you can unsubscribe with the link in any email or SMS you have received. 

Disclosure and Security.

 We may disclose your personal information to authorised third party service providers who help us to provide our services, these include but are not limited to;

When we require a payment payment providers to facilitate a purchase

When we require a fulfilment provider to facilitate order management and delivery

When we require an email provider to facilitate our editorial content

We minimise the amount of personal information we disclose to what is directly relevant and necessary to accomplish the specified purpose.

We protect your information using measures that reduce the risks of loss, misuse, unauthorised access, disclosure and alteration. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in specific accordance with our instructions. 

Where legally compelling grounds exist, we may also disclose your personal information to the government and to law enforcement, and otherwise in the defence of legal claims. 

If we were to be acquired by another company, we may share information with them however we will require that company to agree follow this Privacy Policy with respect to your personal information. 

Mobile Terms of Service

The Apostle Coffee mobile message service (the “Service”) is operated by Apostle Coffee (“Apostle Coffee”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Apostle Coffee’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Apostle Coffee through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Apostle Coffee. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Apostle or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Apostle Coffee mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Apostle or email hello@apostlecoffee.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Questions.

If you have a question about this Privacy Policy, you can get in touch with us at hello@apostlecoffee.com or at Apostle Coffee LTD, Callow Fold, Middlehope, Craven Arms, Shropshire, SY7 9JT, United Kingdom.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.