Delivery of Coffee
We want your coffee to arrive to you as fresh as possible, which is why we roast your coffee at the beginning of every week. We roast every Monday and dispatch each Tuesday.
Coffee will only be dispatched after we have received cleared funds. Please ensure your payment details are up to date. Items will be posted to the address received during your checkout process. The subscription can be cancelled at any time but must be made before close of business on the Friday to ensure that the coffee is not dispatched on the subsequent Tuesday. If we receive the cancellation after the coffee has been dispatched then you will be charged for that delivery.
If you change address, you must update your address details in the relevant section of the website to ensure that coffees are not sent out to the wrong address. Please ensure this is done in time to take effect before you move as you will not be refunded or credited for any coffees posted to the wrong location.
We do not guarantee delivery dates we can only give the date the coffee left us.
We reserve the right to cancel any subscription if it occurs that the postal service in your area is repeatedly unreliable.
In any instance, we request that you allow up to 10 working days for delivery of your order before contacting us about an order not received. We will always do our utmost to inform you of any potential delay.
If you have any queries concerning delivery, then please contact us via email firstname.lastname@example.org before placing your order.
Damaged or Incorrect Orders and Returns
If for any reason your order is incorrect or damaged then Apostle Coffee offers a replace or refund policy, please contact us to arrange return of the goods. You must notify us within seven days of receiving your order of any damage or incorrect quantity.